My Account

  • Help! I forgot my password. What do I do?

    To reset your password, click the 'Forgot your password?' link on the Sign In page. Follow the instructions to submit your email address. We will send an email to your registered email address to reset your password. Once submitted, you will be able to sign in again with your new password.

  • How do I sign out?

    In the top right corner of our website header, tap on the account icon to enter your account dashboard, then click the 'Log Out' button which is located on the top left of your account.

  • How to add/edit/delete addresses?

    You can add as many addresses to your address book as you wish. Visit the 'Address Book' page after logging in to your account and click the 'Add New Address' button. After filling in your new address details, this will be automatically saved for selection in check out. To edit a previously adde...

  • I'm an existing customer, do I need to register?

    If you've shopped with us before, you already have an account but you need to activate it by registering your account and creating a password. This will give you access to new features such as managing order details, order tracking, profile information and creating product reviews. Your check out...

  • Why do you need my profile information?

    We need this to provide fast quality support to you. In addition, information from your profile is used to complete the checkout forms such as your name and mobile phone number. Details such as your gender and birthday are used to send customized information and offers that are as relevant as pos...

  • Why should I create an account?

    Register and create an account to enjoy the following personalized services: Quick access to order status, delivery tracking and order history Add multiple addresses for easier checkout options Save your profile for customized offers & services Easy re-ordering of previous orders or products...

  • Will my information be secure?

    Our website fully encrypts your personal data (name, address, credit card number) with a Secure Socket Layer (SSL) which prevents it from being read by anyone over the Internet. For more information about our website security systems, visit our Privacy & Security page. Bonzi takes extra meas...